What is workplace culture?
It can be summed up as the way we do things here.
As a change agent helping organisations change their organisational behaviour the first thing we look at is how the workplace acts, what are its rules, norms, rituals and ceremonies, to see exactly what type of people work there.
Your workplace culture is always changing as new employees enter and old employees leave, but this takes about 15 years to notice the changes. If you would like to change your workplace culture faster you have to do this.
1. Stop recruiting using the old way of hiring people
You need to hire people with the desired values, beliefs and norms that you would like to see in your new organisation. Stop using the same old questions and techniques that focus on length of service or how many qualifications a person has.
These questions do not tell you what type of person they will be at work. Use behavioural based questioning instead to find how they will behave once at work.Check out this site:www.culturecodex.com
2. Decide exactly what culture you want to have
Review your organisations mission, values and desired personality so that you ensure that employees know what culture you are aiming for. The established culture will attract similar people and deter other cultural types whenever they are exposed to your organisations moments of truth.
3. Create your myths & legends to suit
Sift through the history of your organisation and find moments or actions that showcase the type of culture you want demonstrated in your workplace. Take the event and modify it if necessary to create your organisations stories.
These stories are used often to remind employees of the type of behaviours desired and expected in the workplace. Even better if your CEO or manager is involved in some of them to develop a leader myth that inspires followers.
4. Analyse all your current norms
Watch how your employees behave when performing the usual business processes and see if you can identify the way they complete the activity.
Pay attention to any shortcuts or norms they have adopted;
Do they use methods that are no longer needed
Are they doing the action in a different order or sequence
Have they added a step or action that is necessary and was not included